Netxactics Services

Sophos SafeGuard

Netxactics Services is a system whereby partners can rely on our experts to help them achieve premium results.  Partners will be able to increase their capacity in every way by working in combination with our experts. This guarantees full satisfaction for the end user.

Deployment

This service is a supported service, which constitutes that a Netxactics technical engineer will support your technical team in deploying the product across your organisation. This will be a combined effort between a Netxactics technical engineer and your technical team.

Deployment includes:

  • Netxactics Services provides a plan on the most effective method to deploy SafeGuard encryption across your organisation.
  • Diagram of the SafeGuard encryption components in an organisation with relation to your current environment
  • Policy configuration
  • Supported Deployment of SafeGuard across an organisation

Maintenance

Through scheduled health checks and reporting the Maintenance Package removes the burden of routine maintenance and enables you to focus on more pressing projects.

Maintenance includes:

Monthly Report of SafeGuard Managment Center (Includes the points covered in the Monthly Health Check)

Monthly Health Checks

  • Backups
  • Communications
  • Licensing
  • Versions
  • Notifications
  • Features check
  • Hash algorithm
  • SQL Relational Database integrity check
  • Encryption key usage
  • Certificate Usage
  • Active Directory synchronization check
  • Recommendations
  • Summary discussion
  • New features discussion
  • A report on current health status of SafeGuard

Routine Maintenance

  • Policy configurations
  • Backups
  • Updates
  • Sub-estate and role management clean up
  • Active Directory synchronization check

Reporting

Monthly Report of the SafeGuard Management Center which includes all the points covered in the Monthly Health Check.

On-Site Call Out

Netxactics On-site Callout service is a pre-paid service, where hourly bundles of 10, 20 or 30 hours can be purchased upfront. Alternatively we can arrange a billed-per-hour On-site Callout.

Telephonic & Email Support

Netxactics Telephonic & Email Support service offers experienced technical support for the operation of the Netxactics product offerings. 

Training

This course is designed for technical professionals who will be demonstrating SafeGuard Encryption and provides an overview of the product, including an introduction to the major capabilities and core configuration concepts.
 

Engineer Course Overview:

  • SafeGuard Overview
  • Server Installation
  • Policy Configuration
  • Client Installation
  • Encryption Modules
  • SafeGuard Management