Netxactics Services

Sophos XG Firewall

Netxactics Services is a system whereby partners can rely on our experts to help them achieve premium results.  Partners will be able to increase their capacity in every way by working in combination with our experts. This guarantees full satisfaction for the end user.


This service is a supported service, which constitutes that a Netxactics technical engineer will support your technical team in deploying the product across your organisation. This will be a combined effort between a Netxactics technical engineer and your technical team.

Deployment includes:

  • Netxactics Services provides a plan on the most effective method to deploy XG Firewall across your organisation.
  • Diagram of the XG Firewall components in an organisation with relation to your current environment
  • Policy configuration
  • Supported Deployment of XG Firewall across an organisation


Through scheduled health checks and reporting the Maintenance Package removes the burden of routine maintenance and enables you to focus on more pressing projects.

Maintenance includes:

Monthly Report of XG Firewall (Includes the points covered in the Monthly Health Check)

Monthly Health Checks

  • Licensing
  • Firmware Version check
  • Notifications
  • Features check
  • Current system config.
  • Interfaces & routing check
  • High availability status
  • Static routes
  • Firewall rules
  • Intrusion prevention systems (IPS) status check
  • Top bandwidth usage trends
  • Top service trends
  • Active Directory synchronization check
  • Recommendations
  • Summary discussion
  • New features discussion

Routine Maintenance

  • Backups & Updates
  • Active Directory sync. check
  • Alert Notifications
  • Policy configurations
    • Data control
    • Bandwidth shaping
    • Wireless Sophos Access Point
    • Email protection
    • Web protection
    • Web server protection
    • Remote Ethernet Device (RED)
    • Syncronized Security


Monthly Report of the XG Firewall which includes all the points covered in the Monthly Health Check.

On-Site Call Out

Netxactics On-site Callout service is a pre-paid service, where hourly bundles of 10, 20 or 30 hours can be purchased upfront. Alternatively we can arrange a billed-per-hour On-site Callout.

Telephonic & Email Support

Netxactics Telephonic & Email Support service offers experienced technical support for the operation of the Netxactics product offerings. 


This course is designed for technical professionals who will be administering Sophos XG Firewall and provides the skills necessary to manage common day-to-day tasks. (Certified Engineer Training for Sophos Partners, and Administrator training available for end users. )

Certified Engineer Course Overview:

  • XG Firewall Overview
  • Getting Started with XG Firewall
  • Network Protection
  • Site-to-Site Connections
  • Authentication
  • Web Protection and Application Control
  • Email Protection
  • Wireless Protection
  • Remote Access
  • Logging, Reporting and Troubleshooting